Introduction
Welcome to Similia ("we," "our," or "us"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our homeopathic consultation platform at similia.live (the "Service"). This policy applies to all users of our platform, including healthcare practitioners and patients.
Information We Collect
Personal Information
When you use our Service, we may collect the following types of personal information:
- Account Information: Name, email address, and profile information provided through Google OAuth authentication
- Medical Information: Health symptoms, medical history, consultation records, and treatment information voluntarily provided during consultations
- Contact Information: Phone number, address, and emergency contact details (when provided)
- Usage Data: Information about how you interact with our Service, including consultation history and platform usage patterns
Automatically Collected Information
- Technical Data: IP address, browser type, device information, and operating system
- Log Data: Access times, pages viewed, and actions performed on the platform
- Cookies: We use essential cookies for authentication and session management
How We Use Your Information
Healthcare Services
- Providing homeopathic consultation and case management services
- Generating AI-powered remedy recommendations based on symptoms
- Maintaining medical records and consultation history
- Facilitating communication between practitioners and patients
Platform Operations
- Authentication and account management through Google OAuth
- Improving our AI algorithms and consultation accuracy
- Ensuring platform security and preventing fraud
- Providing customer support and technical assistance
Data Security
We implement industry-standard security measures to protect your information:
- Encryption: All data is encrypted in transit and at rest
- Access Controls: Strict authentication and authorization protocols
- HIPAA-Compliant Practices: Healthcare-grade security standards
- Regular Security Audits: Ongoing monitoring and vulnerability assessments
- Secure Authentication: Google OAuth integration for robust login security
Your Rights and Choices
Access & Portability
- Request access to your personal information
- Download your medical records
- Receive data in portable format
Correction & Updates
- Update your profile information
- Correct medical record inaccuracies
- Request updates to outdated information
Deletion & Opt-Out
- Delete your account and data
- Opt-out of communications
- Withdraw consent for processing
Contact Information
If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
Data Protection Officer: mamun@similia.live
This Privacy Policy is part of our Terms of Service and should be read in conjunction with those terms.